<![CDATA[Does GetEligiblePromotions trigger Automated Promotions in real-time after XP level update?]]>We have an Automated Promotion tied to a segment condition: experienceLevel >= 4.

Our flow is:

  1. Server calls incrementExperiencePoints() via CloudCode → player reaches level 4
  2. Client immediately calls GetEligiblePromotions (client-side CAPI)
  3. The promotion is not returned

However, if the player restarts the app and logs in again, GetEligiblePromotions does return the promotion correctly.

Questions:

  1. Does GetEligiblePromotions evaluate segment conditions in real-time against current player state, or does it rely on a cached/pre-calculated segment membership?
  2. If there is a delay between incrementExperiencePoints and when the promotion becomes available via GetEligiblePromotions, how long is that delay typically?
  3. Is there a way to force immediate promotion triggering when a player's level changes mid-session?
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