Forum wide moderators
Hi folks,
MongoDB is ending support for MongoDB 6.0 at the end of July, so we will upgrade all environments to MongoDB 8.0 by that date.
The upgrade of the Public BaaS is targeted for Monday, July 7th.
The official notice can be found link text.
Let us know if you have any questions or concerns!
Paul.
Oh - and one thing that wasn't in the release notes... we bumped up the Design Portal session timeout -- so if you go away from the portal and come back to it later -- there's a better chance that you can pick up from where you left off (instead of being booted and having to re-login).
<crickets>
D'oh! We get it - we're all busy - and some folks are shy.
That said - the more feedback we get, the better we understand what features the community is looking for! (We've got plenty of features queued and/or in development - but it's prioritizing them that's the real trick.)
So let us know what works and what doesn't!
For example, is the Self-Service Account Deletion useful? Or were you all just planning to handle it manually, making it less important?
Paul.
Hi folks,
We have just released brainCloud 5.7 - and are eager to hear what you think!
Do you like the new Team Dashboard?
The new Node Usage pane in the Server Monitor?
How about the Self-Service Branding and Account Deletion Features? Are they useful?
Full details on the release here.
We are eager to hear your thoughts!
Paul.
Ah! Thanks for letting us know!
HI @francesco-lenolli - definitely log into our support chat to provide that information. Thanks.
Hi Francesco,
Thanks for reaching out. Certainly our screens and documentation for Promotions could use some more love - we are working on that.
To answer your questions:
Can Users have more than one promotion active at the same time?
Yes. And in that case, the "lowest" price for an item wins.
In the case of automated promotions, what products count towards the "max purchase" limit? If I have a product with the price left "as is" in the Prices list inside that Promotion, does it get counted? More info on this max purchase field would be appreciated.
Hmm - I'm putting a question into the devs on this one.
I have two automated promotions enabled and a User is in the segments used by both, but I don't see them when using the GetElegiblePromotions call. Is this a refresh issue? And if so how do I force a refresh to see them immediately?
Automated promotions are tricky - as a user must "ENTER" the segment to trigger the promotion. If they are already a member of the segment at the time the promotion is created, the automated promotion will not trigger. We are currently improving the user promotions screens to better communicate this behavior - and make it easier to test.
If I have a promotion active where a product is set "not for sale", I don't see that product in the app store, which is the expected behaviour. What if I have another promotion active at the same time where that product is set as available?
What do you mean "as available" - with a particular price? If you mean "as is" I'm pretty sure that "Not for sale" will win - and the product will not being shown.
What if the same thing happens but in promotion #1 the product is "as is" and in promotion #2 it's set with another price value?
Lowest price wins. If promotion #2 is less than the "as is" price than it should be the one shown.
I hope that helps - we'll chime in with more clarifications once I have them from the devs.
Paul.
Okay - cool!
The time format is "epoch millis". (At the lowest levels that's how brainCloud's API deals with time).
An example would depend upon the client library you are using? Unity? Unreal?
I'll let the client team chime in with the details once we know what you are using.
Cheers!
Paul.
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[Hi. Apologies - but we only provide support in English.]
