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    [Feature Request] Bulk actions for Custom Entities in the User tab
  • Paul WinterhalderP Paul Winterhalder

    Ah - gotcha - that makes more sense!

    We'll look into it.


  • Automated Promotion no longer activates with New entrants to the segment only
  • Paul WinterhalderP Paul Winterhalder

    Hi @gyutaelee ,

    Are you by any chance taking an automated promotion that you had used before and just changing the dates? Or maybe changing the criteria in some other way (the xp level?)

    Because that won't work. Our system keeps track of the fact that the user has participated in that promotion before - no matter what the criteria is.

    I mention this because the promotion id is 6 - which of course means it was the 6th promotion ever created. I figure such a low number means you are likely re-using an existing promotion.

    Just a guess though -- try creating a brand-new promotion to see if you get the same behaviour.


  • [Feature Request] Bulk actions for Custom Entities in the User tab
  • Paul WinterhalderP Paul Winterhalder

    So you are saying that you want to be able to bulk import custom entities for a single user?


  • Questions about brainCloud Friends and Social Leaderboard behavior
  • Paul WinterhalderP Paul Winterhalder

    Hi @gyutaelee ,

    Your approach looks good. Answers to your questions:

    1. Is GetGlobalLeaderboardPage on the per-influencer shadow leaderboard the intended way to support paging for these large friend lists?

    Well - GetGlobalLeaderboardPage() and GetGlobalLeaderboardView() return all players - not just friends. It becomes a friend leaderboard if you only put friends of the influencers on there.

    1. For rotated leaderboards, should each shadow leaderboard use the same rotation settings as the main leaderboard?
      Yes - that would make sense.

    2. Is there a practical recommended maximum number of shadow leaderboards or mirrored score writes we should design around?
      There are games in brainCloud with tens of thousands of leaderboards. Not necessarily something I think everybody should do 🙂 - but definitely supported.

    3. Would increasing maxMultipleLeaderboardScoreLimit still only be needed for the regular top-N social leaderboard path, and should that be requested through brainCloud Support?

    That is intended for "candy crush map" style usage where your show an overview map of different levels - and generally just one or two of your friends at each location on the map. It's a very expensive call for us to run server-side. We don't normally bump up that limit.

    Paul.


  • Question about CloudCode API Hook and Global Property read costs / usage count
  • Paul WinterhalderP Paul Winterhalder

    I should clarify - the first 2 api calls are free in a script - not the first 3.

    Where did you see the document with 3? [That is old - from several years ago]


  • TAKE ACTION: Set your Segment Codes! (by the end of Friday June 5)
  • Paul WinterhalderP Paul Winterhalder

    Hi folks,

    A quick reminder that we are moving from Segment IDs (system-assigned numbers) to SegmentCodes (which you get to pick!).

    Unless... you DON'T pick them in time, and we have to auto-generate them for you!

    [And note - codes can't be changed once set - so you probably want to do it yourself.]

    More info here - https://updates.braincloudservers.com/action-set-your-segment-codes-9U2BO

    Paul.
    [PS - there was a Portal bug that was preventing the code from being editable for some users. That has now been fixed!]
    2026-06-03_16-32-21.png


  • Questions about brainCloud Friends and Social Leaderboard behavior
  • Paul WinterhalderP Paul Winterhalder

    Hi @gyutaelee ,

    Are you saying that a single user can have up to 10K friends in your system? Not 10K players in the leaderboard overall - but actually 10K friends of a single player (inside what is likely a much larger leaderboard).

    Is this for influencers or something? In which case it's probably for a few exceptional players?

    If so - I might suggest that influencers get tagged as such - and you keep their friend scores in a shadow leaderboard (one for each influencer) that just stores that one players friends scores... [it's a shadow leaderboard because you would still record those players scores in the main leaderbaords as well].

    Of course - that works for dozens of influencers. Its not at all what I would suggest for the regular players.

    Does this make sense for you use case though? Most players would have well under 100 friends... the great majority will be under 20. Influencers would need a lot more -- but you can represent them in a different way. You'd likely have less than 50 influencers -- right?

    Paul.


  • Question about using unique indexes for Custom Entities
  • Paul WinterhalderP Paul Winterhalder

    Hi @gyutaelee,

    The unique option has been added to the existing followerId_followingId index of the FOLLOW custom entity.

    I also added it to the staging and production apps in the same team.

    Have a good week!

    Paul.
    [PS - we have plans to allow the creation of unique indexes via our portal soon...]


  • Automated Promotion not associated for users already in target segment
  • Paul WinterhalderP Paul Winterhalder

    Ah - great to hear @jongdae-won . Thanks for the update!


  • Automated Promotion not associated for users already in target segment
  • Paul WinterhalderP Paul Winterhalder

    That patch has been deployed @jongdae-won - give it a try!

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