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    Question about identifying Notification Template on client side
  • Paul WinterhalderP Paul Winterhalder

    Unfortunately, our notification templating system is very simple and currently only supports simple text notifications. It does not currently push a template id.

    We do have plans to revamp the system on our "to-do" list - but it has not been scheduled yet.

    We recommend folks use the "raw" template calls - they give devs the most control over what gets sent to the various notification systems.

    Paul.


  • Subject: Inquiry regarding selective CustomEntity migration via Builder API
  • Paul WinterhalderP Paul Winterhalder

    To answer your questions:

    1. Yes - it's essentially the same - though I think the specific code paths vary.
    2. We do not currently have an selective migration for custom entities via the builder api - but I'll raise that with the devs. I would think that would be very doable.
    3. Not currently

    I'll get the devs looking into #2.

    Paul.


  • Billing/API Count impact of brainCloud Portal-triggered operations
  • Paul WinterhalderP Paul Winterhalder

    Hi,

    API calls triggered by the backend DO count towards API usage -- so using the API Explorer to make calls do get counted as API calls. So - if you use API explorer to trigger a user batch job that then runs scripts on all of your users - yes, yes that does get counted as API calls. 🙂

    Also - uploads of files to and from the portal do get counted in the file transfer costs.

    Other normal portal operations - like viewing users, viewing logs, editing scripts, etc - do NOT get charged in API counts. So to clarify - using the API explorer to view a leaderboard is going to add an API count - but using the leaderboard viewer at App > Global > Leaderboards > Leaderboards does not!

    To be honest - in general - usaging of the portal is negligible. You won't really notice the usage added by what you're doing in the API explorer or working through the portal. It's only if you use the API Explorer to kick off a large job that API counts would be noticable <-- as you'd expect!

    I hope that helps!

    Paul.


  • Question about AppStore SYS_GET_TRANSACTIONS_PAGE behavior in S2S Cloud Code
  • Paul WinterhalderP Paul Winterhalder

    Hmm - we'll look into it. Definitely looks like it isn't hooked up to the S2S proxy properly.

    Thanks for reporting this.


  • Inquiry regarding temporary "App is disabled" error during Builder API deployment
  • Paul WinterhalderP Paul Winterhalder

    Hi @moondory77 ,

    Yes, you observed correctly.

    During the data migration portion of the deployment (which occurs after the system has done a bunch of validation and consistency checks), the system temporarily disables your app to do the actual data migration.

    This is to protect the data integrity of your app - as your app's metadata, reference data and cloud code scripts are all changing underneath it. So we disable the app, make the changes, and re-enable the app.

    All of this normally takes just a few seconds - though it does depend upon the number of changes being made.

    I hope that helps to clarify things!

    Paul.


  • MyServers Permission
  • Paul WinterhalderP Paul Winterhalder

    Hi @noah,

    I agree that this would be a good feature.

    I've been doing some thinking on it...

    What if we could restrict an S2S server to only being able to call a specific set of scripts? That way you would be in full control as to the scope of the API that you are making available.

    Would that work for your use case?

    Paul.


  • brainBot 6 is live! What do you think?
  • Paul WinterhalderP Paul Winterhalder

    Hi folks,

    brainCloud 6 with brainBot is now live!
    (https://updates.braincloudservers.com/braincloud-6.0-with-brainbot-is-here-1x54Sk)

    Thoughts on brainBot - or the new features in general?

    We're eager to hear what you think!

    Paul.


  • Question about using unique indexes for Custom Entities
  • Paul WinterhalderP Paul Winterhalder

    Hi @gyutaelee - this has been done!


  • [Feature Request] Bulk actions for Custom Entities in the User tab
  • Paul WinterhalderP Paul Winterhalder

    Ah - gotcha - that makes more sense!

    We'll look into it.


  • Automated Promotion no longer activates with New entrants to the segment only
  • Paul WinterhalderP Paul Winterhalder

    Hi @gyutaelee ,

    Are you by any chance taking an automated promotion that you had used before and just changing the dates? Or maybe changing the criteria in some other way (the xp level?)

    Because that won't work. Our system keeps track of the fact that the user has participated in that promotion before - no matter what the criteria is.

    I mention this because the promotion id is 6 - which of course means it was the 6th promotion ever created. I figure such a low number means you are likely re-using an existing promotion.

    Just a guess though -- try creating a brand-new promotion to see if you get the same behaviour.

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Paul WinterhalderP Paul Winterhalder
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