SOLVED Can't delete group after using "Delete users"
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We were doing some testing on a project that was going out to a group of testers. After our internal testing, I normally clear out all users and groups for the external testers.
Normally I'd remove the users one at a time, but I used the Delete users button to clear all of them.
Then I went to check the group and noticed it was still there. I tried to delete it, but it's still there and in the top right of the browser window it pops up a json error message.
Clicking view details shows this
I double checked and the group is still showing in the app group list and I was able to join it with a new account. I tried to remove again without luck. Not sure if it's because the group owner account doesn't exist anymore that it's running into this error.
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Hi Chris,
The defect has been fixed - or at least the most egregious symptom, which is that if you have a group with members who have been deleted, you can delete the group now.
We'll be further queuing up a feature to pro-actively delete the groups when you delete users & testers using the admin menu. That'll come in a future release.
Cheers!
Paul.
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@Developer said in Can't delete group after using "Delete users":
o a group of testers. After our internal testing, I normally clear out all users and groups for the external testers.
Normally I'd remove the users one at a time, but I used the Delete users button to clear all of them.
Then I went to check the group and noticed it was still there. I tried to delete it, but it's still there and in the top right of the browser window it pops up a json error message.Hmm, interesting. Can you send us the appId of your app via the Green Chat widget and we'll check it out?
And the groupId in question as well.
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Update - the devs have been able to repro this problem and are working on a fix.
We will likely have a patch available Monday or Tuesday next week (the 3rd or 4th) -- depending upon how testing goes.
Is this blocking development for you in the meantime?
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Thanks Paul,
It should be fine. We'll just inform the testers to not use that group and make sure they are creating and testing in a new group for now.
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Hi Chris,
The defect has been fixed - or at least the most egregious symptom, which is that if you have a group with members who have been deleted, you can delete the group now.
We'll be further queuing up a feature to pro-actively delete the groups when you delete users & testers using the admin menu. That'll come in a future release.
Cheers!
Paul.
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Thanks Paul!
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@Chris-Brown No Prob - happy to help!
