Hi,

I know we have some Apple IAP improvements coming in 5.9. I'll check on the details of that...

Paul.

Posting a copy of the AWS service health page for posterity.

It mostly refers to the outage impacting DynamoDB - but a lot more services than that were impacted. We expect that just means that a lot of AWS services use DynamoDB under-the-covers to operate.

Our alerts have all clears (gone green) - and we now have access to StatusPage and Intercom again. It looks like things are back to normal <knock-on-wood>.

Be sure to double-check your apps - especially any recurring scheduled cloud code job - to ensure that they are still scheduled to run at the normal schedule... [delayed job processing appears to be one of the impacts of the outage - likely due to delayed AWS SQS (queue) processing].

If your app is still seeing issue - be sure to let us know via the Intercom support (which is working again)!

It looks like things are getting back to normal. Error levels are coming down - and we're seeing new hosted server launches again.

Hi folks,

An AWS outage in the us-east-1 region (which is the central brainCloud region) is currenty affecting brainCloud. More info here - https://health.aws.amazon.com/health/status

It most specifically seems to be affecting the ability of customers to download files - and launch new hosted servers.

It is also affecting our ability to log into Intercom, the chat service we use for support, and StatusPage - the service that we use to describe brainCloud health! (https://braincloud.statuspage.io/) (or else I would be posting this there!).

Anyway - AWS folks are on the issue - and hopefully things will be resolved soon!

Paul.

Hi,

Actually - voting leaderboards are implemented via the PostScoreToLeaderboardOnBehalfOf() call - where you can basically vote for someone else's score. [i.e. voting for that person].

Create the leaderboard as a "Cumulative" leaderboard - and basically the player votes for the score of another player - incrementing it by +1.

I suppose we should add those details to the roadmap item!

I hope that helps to clarify things!

Paul.

As I mentioned in the support chat - the issue is that midnightPSTinUTC isn't dynamically calculated for midnight today -- it's midnight PST on Oct 4th. [i.e. over a week ago].

What's happening is the call is accepting that past date - which puts the script in the front of our queue to be run ('cause we think we're late!) - and it gets run in the next 60 second job interval. And then reschedules itself in the past again.

So basically this script is running roughly 60*24 = 1440 times a day.

Anyway - I'll have the devs look into it - we should return an error if you are scheduling the script too far into the past... [i.e. a second or two in the past is probably fine - and best to do in case the scheduling script has delays of some sort... but clearly 10 days in the past is too far! Probably 60 mins in the past is too far! ]

@larrybiely over 12K API calls a day? Hmm - I'll take a look at that script...

HI @richard - we're currently working on a feature that will handle this directly for brainCloud 5.9.

In the meantime, an interim approach would be to:

• Manage the Lives in a virtual currency.
• In the item catalog - you can indicate the currencies to award from the offer via the extra data JSON.
• And create a post-hook on PurchaseUserItem - calling a script to award the appropriate currencies - and immediately consume the new "item" that was purchased...

Just a thought...

[But yeah - we're going to have a more direct solution in 5.9 - which is currently targeted for November release.]

Paul.

Thanks for reporting this @devsleeper !

@devsleeper - we hope you like it!

Hi folks,

We are pleased to announce the Early Access availability of our new Visual Studio Code plug-in.
https://marketplace.visualstudio.com/items?itemName=braincloud.vscode-bccfs

As you would expect, this plug-in enables developers to create and edit cloud code scripts directly from the comfort of their Visual Studio Code IDE.

Key capabilities:

• Connect to a Team; Switch Teams
• View all apps (that the developer has access to)
• View/edit/delete cloud code scripts of each app
• Create new scripts (script names must have an extension of .ccjs)
• Create new folders (folder names must be all lowercase)
• Supports Intellisense for brainCloud API
• Allows devs to edit the script metadata (example parameters, timeouts)

Integrating with Visual Studio Code enables developers to leverage the advanced capabilities of that IDE, such as refactoring and AI assistance! (Note - the AI suggestions aren't always right - but they will hopefully get better!)

Also note that the extension does not support running the scripts from the IDE. You still need the brainCloud Portal for that!

Key requirements:

• Public BaaS and/or Private instances supported
• For connecting to brainCloud Platform version 5.8 or higher
• Uses brainCloud SSO and our Builder API to establish an API connection.
• "Builder API Access" must be enabled from the Team > Setup > Team Info menu. Does NOT require Static API Keys.
• Developer must have write access to the App > Design > Cloud Code > Scripts page

Troubleshooting tips:

• If you get into a weird state, click on the brainCloud extension, expand the "Environment Info" section, and click "Reset Local State". Don't worry - it only affects the local IDE state. All your scripts on brainCloud are still saved - you'll need to log in again.
  

Anyway - give it a test run and let us know what you think!

Paul.

Cool. Thanks for the update @MattForemanDev !

Hi @MattForemanDev ,

Thank-you for the very detailed explanation of your situation. We'll review it with the devs.

Question - do you know if the id used to identify end-users is the same across both devices? i.e. I'm assuming that ideally, if someone logs into the game via Quest - and then later Rift - you'd want them both accessing the same account - with the same player progress, etc. - right?

Paul.

Cool - good to hear it. And once again: thanks for reporting it!

Hi @richard,

Hmm - yeah - I don't think that JSON is currently editable in the portal.

Paul.

Hi @richard,

Thats a good question. Often devs set up a set schedule for their tournaments - so the list of tournaments that could be active at any time is just "known".

[And to clarify - I assume that you are asking how you would know the active tournaments across all leaderboards. To get the state of tournaments on a specific leaderbord, you would use the GetTournamentStatus() call].

For more dynamic games - where the tournaments may be created dynamically (and programmatically) for liveops-related events - I don't think we have an API that easily lists them right now.

That said, we are looking into the best way to do this - because we'd actually like to add that sort of information to the new Calendar View (as introduced in 5.8). And of course, the use case you suggest is important too.

So we're actively looking at the best way to represent and query this - and will ensure there is API support for this as well.

So - rest assured - direct support for this use case is coming soon. We'll keep you posted!

Paul.

Hi @william ,

We do have plans to support the new receipts. The work has been assessed - but not scheduled yet. I would expect it to be early next year.

Thanks for asking!

Paul.

Hi,

Oculus authentication is supported.

The devs are currently gearing up to add IAP support for the Meta Horizon store.

I hope that helps!

Paul.

Hi @william,

We've deployed a patch for this. Can you re-test and let it know if it solved your problem?

Paul.