brainCloud Forums

  • Discuss all the things!

    116 Topics
    375 Posts
    Paul WinterhalderP

    Hi folks,

    FYI, here's one minor update regarding the Retention Analytics screen:

    We have changed it to show Classic retention by default.

    The reason for the change is that Rolling Retention naturally trends downward over the 30-day period of the report. That's simply due to mathematics. Rolling retention for a particular day measures whether the user returns that day - or any day thereafter. Thus - the days at the end of the calendar period have fewer days after them - and so the stat will naturally be lower.

    We don't want folks to mistakenly think their retention is trending down - so we're now defaulting to Classic Retention which is more deterministic over the 30 day period. For those who wish to view the Rolling Retention - it's just a mouse click away!

    Cheers!

    Paul.

  • Suggestions for improvements, new features, etc.

    Portal-X Suggestions
    Feature Suggestions
    28 Topics
    85 Posts
    Paul WinterhalderP

    Hi @LEE-JONG-GUN ,

    Thanks for the feedback.

    This is admittedly a tricky one.

    The best route I've seen to handle it is to use our shared (i.e. parent-child) accounts feature - which involves using a parent app for the player account - and a child app for the character accounts.

    Note that it does involve two live apps - but we can put your parent app on a special plan with no live fee (you just pay for API calls) - and there won't be a ton of API call from that app - cause 99% of all calls will be against the child app.

    There is more info here - https://docs.braincloudservers.com/learn/key-concepts/authentication/shared-accounts/

    I hope that helps!

    Paul.

  • Questions specific to particular APIs, libraries, etc.

    48 Topics
    167 Posts
    P

    @wjurica Assuming you're using c#, consider Newtonsoft for the deserialization & mapping process. It's two lines of code to map your data to a class.

    https://www.newtonsoft.com/json

  • General cloud code discussions...

    31 Topics
    124 Posts
    Paul WinterhalderP

    Ah - perfect. Yeah - that sounds like a better option given the full requirements.

    Glad you found it... and welcome to brainCloud!

  • brainCloud's online learning tutorials and examples.

    3 Topics
    3 Posts
    Hoar JoanneH

    brainCloud developers have just release several playable builds of our famous examples! See our cool features in action. Find them at https://getbraincloud.com/demos for Windows, Mac, online and mobile.

brainCloud 5 is alive!

brainCloud 5 features Portal-X (our next-gen portal), Integrated Forums (you found them), our new Bootcamp training videos, and more!

Join the discussion here!

brainCloud Bootcamp!
brainCloud's new video learning portal is now online! Go check out brainCloud BootCamp!

Need to report a defect?
Use the chat widget from the Design Portal - or send an email to support at getbraincloud.com. Thanks!