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Discuss all the things!

  • Customizing your forum settings...

    Pinned Moved announcement
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  • Request to add unique indexes for Custom Entities

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    Paul WinterhalderP
    Actually that should work now @moondory77 . You just have to include "unique": true in the options.
  • Subject: Inquiry regarding selective CustomEntity migration via Builder API

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    Paul WinterhalderP
    Cool - glad you found it!
  • How should Cloud Code read a Global Property flagged Secret?

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    G
    Thank you!
  • Confirming Campaign feature write API limitations and Trigger timing (v6.0)

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    Paul WinterhalderP
    Hi @jongdae.won , brainCloud 6.0.1 has been deployed. The Campaign Analytics feature - as well as the APIs for updating the campaign and scenario JSON, are now live! Paul.
  • Request for Zero-Downtime Migration Options (Avoiding "App is disabled") for LiveUpdate

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    Paul WinterhalderP
    Hi @moondory77 , We hear you - and are looking to see what options we can provide. The thing to understand is that there are a lot of dependencies between metadata in the brainCloud system - and our deployment mechanisms work hard to ensure the integrity of the data that gets pushed. Even more importantly - it works to prevent user data from being corrupted by a mis-match of data during deployments - which is why apps are very temporarily disabled during a deployment. These deployments normally take well under a minute and aren't much more troublesome than a common wifi interruption for clients [depends upon the client implementation though]... (note - the deployment may seem like it takes longer on the web - as there is a lot of data dependency checking to do - but all of that is done BEFORE we disable the app... which happens just for the actually data migration activity itself). If you contact us via the support chat with your appId and the time you last did a deployment - we can take a look to see if your deployment times are above normal. Also - we are working to provide a separate custom entity deployment mechanism - similar to what has been done for item management. Paul.
  • Question about identifying Notification Template on client side

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    Paul WinterhalderP
    Unfortunately, our notification templating system is very simple and currently only supports simple text notifications. It does not currently push a template id. We do have plans to revamp the system on our "to-do" list - but it has not been scheduled yet. We recommend folks use the "raw" template calls - they give devs the most control over what gets sent to the various notification systems. Paul.
  • Inquiry regarding temporary "App is disabled" error during Builder API deployment

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    M
    Hello @Paul-Winterhalder I apologize for the repeated questions, but I am following up on this again because our live service experiences a temporary outage every time we attempt to deploy only data to our production environment. Even when the operation is strictly intended to deploy only customEntities, as shown in the payload below, the temporary "App is disabled" state still occurs: { ... "allowLiveUpdate": true, "components": { "meta": true, "scripts": false, "files": false, "customEntities": true, "legacyFiles": false }, "options": { "meta": { "excludes": { "itemCatalog": true, "productPricing": false, "pushCertificates": true, "integrations": true, "myServers": true, "lobbies": true, "leaderboardsTournaments": true, "independentLeaderboards": true, "divisionSetConfigsOverride": true, "migratableGlobalEntities": true, "migratableCustomEntities": false, "selfServiceBranding": true } } } } We would like to know the exact scope of deployment conditions where the "App is disabled" state does not occur. While we understand that it might not be possible to prevent the disabled state across all deployment processes, we would like to at least define and narrow down the conditions. We are hoping there is a way to migrate at least customEntities between environments without triggering the app disabled state. It would be even better if there were a way to specify and migrate each collection individually.
  • Should Redemption Code be used as the recovery record for failed reward fulfillment?

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    J
    Thank you for your detailed and courteous response. It fully answered my questions.
  • Question about AppStore SYS_GET_TRANSACTIONS_PAGE behavior in S2S Cloud Code

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    G
    Thanks Paul, that makes sense. For now, we’ll keep using a dedicated internal/service profile with getSessionForProfile() + callAPIForSession() as a temporary workaround for our monthly transaction reporting job. Could you please confirm whether this workaround is safe to use temporarily in production, as long as we do not include a profileId in the search criteria and only use the session to authorize the request? Also, we’d appreciate it if you could let us know once the S2S proxy hookup for SYS_GET_TRANSACTIONS_PAGE has been reviewed or fixed. Thanks again for checking into this.
  • MyServers Permission

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    N
    hi. @Paul-Winterhalder yes, permissions to call specific scripts and access control for Services and Operations regarding the generally provided functions are required. For example, there may be management tools that call specific scripts and use certain functions (CloudData...), and there may be administrators who only manage items. If possible, each API Key should be a function with permissions tailored to the situation. Let me give you an example. A company utilizes a mix of office and remote work. While the internal network can be protected to some extent by IP ranges, it is difficult to identify specific IPs because multiple operators work from home. Therefore, it is currently somewhat difficult to handle this situation using only IPs.
  • Segment Code Bug Report

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    L
    @JasonL At the time I reported this, that field was locked too, so it couldn't be edited — but I've now confirmed that it's editable.
  • Questions about brainCloud Friends and Social Leaderboard behavior

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    G
    Thank you for your helpful response. Unfortunately, since this feature does not align with the specifications we are currently planning, we have decided not to use it for the time being. We will contact you again if we need it in the future. Thank you.
  • brainBot 6 is live! What do you think?

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  • Question about using unique indexes for Custom Entities

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    G
    @Paul-Winterhalder Thank you!
  • Question about CloudCode API Hook and Global Property read costs / usage count

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    G
    My question has been answered. Thank you for your kind and detailed explanations every time.
  • Automated Promotion no longer activates with New entrants to the segment only

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    G
    Thank you for your response. We used the automated promotion without making any changes to it. However, we confirmed that it works correctly in the production app. It seems that the issue may have been temporary, or that there was something incorrect in our configuration at the time. If the issue occurs again, we will contact you again with more details. Thank you for your help.
  • TAKE ACTION: Set your Segment Codes! (by the end of Friday June 5)

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  • Integration with .NET server

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    J
    The SDK is just a plain C# source library you can drop into any .NET project (not Unity-only). You can find usage examples and the source in our GitHub repositories at https://github.com/getbraincloud.
  • Question about adding Items/Bundles to a Promotion via Cloud Code API

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    johnhJ
    @moondory77 brainCloud 6.0 is releasing this month (June 2026). I am really excited about the headline features for it, hope you love it!