• 0 Votes
    4 Posts
    271 Views

    My view is that there should be a "guaranteed service availability" at the time of purchase not unlike buying an appliance with a year warranty..

    Pull the game from stores and let the remaining players enjoy the sunset.
    Of course it's not always as simple as "just keep the lights on longer" but a guaranteed period of availability which is tied to new purchases should be in your plans before your service ever reaches the public, rather than hoping to grab as much money as possible before dumping it and throwing the consumer under the bus.

  • 0 Votes
    3 Posts
    260 Views

    Hi @william - thanks for the suggestion - I'll present it to the devs.

    One note - when doing custom queries, MongoDB should automatically choose the appropriate index for it -- you shouldn't have to mention it in your query. Thus - adding a custom index for queries that you are finding slow SHOULD pseed them up... (thus your last feature is actually part of the system)

  • 0 Votes
    3 Posts
    337 Views

    And... the upgrade is complete.

    Hopefully a non-event for everyone!

    Reach out to support if you see any weirdness!

    Cheers,

    Paul.

  • 5.7 Discussion and Feedback!

    Unsolved General
    3
    0 Votes
    3 Posts
    434 Views

    Oh - and one thing that wasn't in the release notes... we bumped up the Design Portal session timeout -- so if you go away from the portal and come back to it later -- there's a better chance that you can pick up from where you left off (instead of being booted and having to re-login).

  • 0 Votes
    5 Posts
    693 Views

    Ah! Thanks for letting us know!

  • Discussion - Promotions

    Unsolved General
    12
    0 Votes
    12 Posts
    2k Views

    @JasonL
    Thank you for the info, much appreciated!

  • PostTournamentScoreUTC DateTime or ulong?

    Unsolved APIs
    4
    0 Votes
    4 Posts
    879 Views

    Okay - cool!

  • propark.cloud

    Unsolved General
    2
    0 Votes
    2 Posts
    449 Views

    สวัสดี ต้องขออภัย แต่เราให้บริการช่วยเหลือเป็นภาษาอังกฤษเท่านั้น

    [Hi. Apologies - but we only provide support in English.]

  • 1 Votes
    4 Posts
    1k Views

    You are welcome. Thanks for the suggestion!

  • 0 Votes
    4 Posts
    852 Views

    @JasonL This is what I'm already doing, which is why I'm requesting a new feature, as it has the drawbacks listed above.

    Looking at it again, I see you added time correction. I'll try it.

  • 0 Votes
    7 Posts
    986 Views

    No problem! glad to hear that.

  • 0 Votes
    5 Posts
    837 Views

    yes that reason too. readgroup result data is not enough so need more data(like score) so need.

  • Virtual Purchase

    Feature Suggestions
    3
    0 Votes
    3 Posts
    422 Views

    Almost, but you can't define the price in virtual currency.

    The solution I came up with is to make a cloud script that purchases and then immediately sells a user item. The user item has a buyPrice and a sellPrice which effectively does the currency conversion.

  • Post Score when a Tournament ends?

    Unsolved General
    2
    0 Votes
    2 Posts
    380 Views

    You can schedule a recurring daily cloud code script to run after the completion of your daily tournament. This script will use the GetGlobalLeaderboardPage method to retrieve the daily tournament winner's information and score, then post it to the monthly tournament using the PostTournamentScoreOnBehalfOf method.

  • Recurring scheduled tasks?

    Unsolved Cloud Code
    6
    0 Votes
    6 Posts
    1k Views

    We agree with that @antony - we'll get that request to the devs.

  • 0 Votes
    3 Posts
    403 Views

    Thank you! I've hacked an implementation for now that just guesses the ranks on the client side without grabbing the actual ranks. The players will only discover it if they're playing sitting side by side. 🙂

  • 0 Votes
    2 Posts
    597 Views

    I implemented this pretty easily just using events. Instead of adding a friend I instead send a 'friendRequest' event to the potential friend. once that player views the event and accepts the request the friends are added.

  • 0 Votes
    8 Posts
    1k Views

    Hi folks,

    FYI, here's one minor update regarding the Retention Analytics screen:

    We have changed it to show Classic retention by default.

    The reason for the change is that Rolling Retention naturally trends downward over the 30-day period of the report. That's simply due to mathematics. Rolling retention for a particular day measures whether the user returns that day - or any day thereafter. Thus - the days at the end of the calendar period have fewer days after them - and so the stat will naturally be lower.

    We don't want folks to mistakenly think their retention is trending down - so we're now defaulting to Classic Retention which is more deterministic over the 30 day period. For those who wish to view the Rolling Retention - it's just a mouse click away!

    Cheers!

    Paul.

  • Match history

    Unsolved General
    8
    0 Votes
    8 Posts
    1k Views

    thx, I will give it a try

  • 1 Votes
    2 Posts
    310 Views

    Hi @LEE-JONG-GUN ,

    Thanks for the feedback.

    This is admittedly a tricky one.

    The best route I've seen to handle it is to use our shared (i.e. parent-child) accounts feature - which involves using a parent app for the player account - and a child app for the character accounts.

    Note that it does involve two live apps - but we can put your parent app on a special plan with no live fee (you just pay for API calls) - and there won't be a ton of API call from that app - cause 99% of all calls will be against the child app.

    There is more info here - https://docs.braincloudservers.com/learn/key-concepts/authentication/shared-accounts/

    I hope that helps!

    Paul.