Skip to content
  • brainBot 6 is live! What do you think?

    Unsolved General braincloud 6.0 brainbot
    1
    0 Votes
    1 Posts
    121 Views
    No one has replied
  • Question about using unique indexes for Custom Entities

    Solved General
    11
    0 Votes
    11 Posts
    844 Views
    G
    @Paul-Winterhalder Thank you!
  • 0 Votes
    6 Posts
    455 Views
    G
    My question has been answered. Thank you for your kind and detailed explanations every time.
  • 0 Votes
    5 Posts
    374 Views
    johnhJ
    Added case 13932
  • 0 Votes
    3 Posts
    252 Views
    G
    Thank you for your response. We used the automated promotion without making any changes to it. However, we confirmed that it works correctly in the production app. It seems that the issue may have been temporary, or that there was something incorrect in our configuration at the time. If the issue occurs again, we will contact you again with more details. Thank you for your help.
  • TAKE ACTION: Set your Segment Codes! (by the end of Friday June 5)

    Unsolved General
    1
    1
    0 Votes
    1 Posts
    152 Views
    No one has replied
  • Integration with .NET server

    Unsolved General
    2
    0 Votes
    2 Posts
    212 Views
    J
    The SDK is just a plain C# source library you can drop into any .NET project (not Unity-only). You can find usage examples and the source in our GitHub repositories at https://github.com/getbraincloud.
  • Question about adding Items/Bundles to a Promotion via Cloud Code API

    Solved General
    6
    0 Votes
    6 Posts
    2k Views
    johnhJ
    @moondory77 brainCloud 6.0 is releasing this month (June 2026). I am really excited about the headline features for it, hope you love it!
  • Automated Promotion not associated for users already in target segment

    Solved General
    7
    0 Votes
    7 Posts
    742 Views
    Paul WinterhalderP
    Ah - great to hear @jongdae-won . Thanks for the update!
  • Admin Billing API request

    Unsolved APIs
    7
    0 Votes
    7 Posts
    692 Views
    johnhJ
    Added the additional details to 13660
  • Question about timing for newly deployed Automated Promotions

    Solved General
    3
    0 Votes
    3 Posts
    340 Views
    G
    Thank you for your kind response.
  • 0 Votes
    4 Posts
    473 Views
    johnhJ
    @gyutaelee I will investigate the Per Promotion Deployment option you requested. As I was working on this I thought there may be a workaround for you that you would like. This could work for your team with minimal effort and on your current version of brainCloud portal. My solution hides the promotion so that only users you flag as TESTERS will see it. This would let your PROD testers gain the benefit of the no-ads promotion without disrupting your monetization. Within Automatic Promotions, there is the option to Target members of any of these segments. [image: 1779474011850-cb1f4861-16f8-432a-bb22-4b71dc0b0ce1-image.png] Within Scheduled Promotions, there is the option to Offer this promo to: Only users in: [image: 1779472315918-2a5f3a28-91ba-4f2c-bb1c-5a2c04ead1e5-image.png] Advancing to App > Design > Segmentation > Segments we can create a segment that filters to players that are flagged as Testers. [image: 1779472502119-59f8d7bc-3640-450f-ab67-086af9b8acdd-image.png] Now, segments need to have at least one more criteria, so let's choose something like has logged in at least 1 time. [image: 1779472567232-d86e5f6d-ded8-4c7e-ab26-1c07f9813f0e-image.png] Save this Segment IMPORTANT! Add the segment to your Promotion This will limit the promo to only eligible users. Noone else sees it! [image: 1779474059997-7aca6582-cff3-4469-ae98-6339b341ba06-image.png] Next we will need to flag some users as Testers. For a DEV app, the easiest way to do this is to go to the User Browser, RECENTLY ACTIVE and pick players (your testers) with recent activity. [image: 1779473025782-ec366981-f641-4833-87f2-64798766555c-image.png] GO TO USER to bring up their user summary and check the IsTester checkbox. [image: 1779473098382-d1094afd-ca63-4ce6-8070-477c879fb1d4-image.png] Testers get a special icon [image: 1779473149842-e02b71bc-db5b-4127-a6a7-1528697aee6f-image.png] Next, we will return to Segments. Segments are automatically processed overnight, but you can Refresh Segments immediately with the REFRESH SEGMENTS button. Please note: refreshing segments processes every player so this process can take a while and preferably left to low-traffic times of day. [image: 1779472658705-e306d8e0-553d-475c-a780-43fbed29a271-image.png] After processing completes, we can check the cohort of testers by returning to the User Browser choosing BROWSE, and Browse Within A Segment. [image: 1779473489489-43a330f6-e572-4b0b-a8ca-c0d631e63240-image.png] These are my Testers, so everything worked. [image: 1779473539999-a8b56bbb-536c-447b-9e7d-a8d8236ff165-image.png] Since only testers are eligible for the promotion, you are free to deploy it to PROD without affecting your monetization. And the PROD Testers you select will be able to gain the workflow benefit of no ads. Could you let me know if this solution solves your problem? Let me know if you have any questions, Regards John -Design
  • 0 Votes
    3 Posts
    348 Views
    johnhJ
    Case 13633 - [implementing]
  • 0 Votes
    7 Posts
    748 Views
    G
    @Paul-Winterhalder , could you please respond to @noah 's inquiry?
  • Two Questions: Follow System & Referral Rewards

    Solved General
    5
    0 Votes
    5 Posts
    475 Views
    johnhJ
    Hi @gyutaelee I am bringing this to the dev team for further discussion. thank you for suggesting it.
  • The Unreal Engine Bootcamp Suggests Storing The Secret Key In The Game Files

    Unsolved General
    6
    0 Votes
    6 Posts
    2k Views
    Paul WinterhalderP
    Thanks @Brad-Hester !
  • 0 Votes
    10 Posts
    1k Views
    G
    Thank you for your helpful response. I will proceed as you suggested.
  • 0 Votes
    3 Posts
    395 Views
    G
    It's been resolved. Thank you for your response!
  • Matchmaking To An Edgegap Hosted Server Instance

    Unsolved General
    4
    0 Votes
    4 Posts
    472 Views
    Steve JonesS
    Hey, thanks for reaching out. To answer your main question directly: yes, brainCloud's lobby and matchmaking system can trigger an Edgegap server deployment automatically. You do not need to build a custom C++ room server to make this work. https://github.com/getbraincloud/examples-cpp/tree/develop/relaytestapp The relaytestapp example on the develop branch of examples-cpp is a working client example that does exactly what you are describing. It uses brainCloud lobbies and matchmaking to find a match, and once the lobby is ready to launch, brainCloud handles spinning up the Edgegap server and passes the connection details back to all players through RTT. The server configuration you see in the screenshot is what ties everything together on the brainCloud side. That entry defines which Edgegap application to deploy, which regions to consider based on the selected beacons, and the credentials needed to make the deployment call. Once that server is linked to a lobby type, the entire launch sequence is handled for you. The relaytestapp is a solid starting point to see this end to end. [image: 1778170400682-screenshot-2026-05-07-at-12.13.17-pm.png]
  • My Dashboard Is Showing Abnormal Numbers For API Usage

    Unsolved APIs
    3
    1
    0 Votes
    3 Posts
    416 Views
    G
    @Paul-Winterhalder Hello! Here is my app Id "15675