Hi folks,

FYI, here's one minor update regarding the Retention Analytics screen:

We have changed it to show Classic retention by default.

The reason for the change is that Rolling Retention naturally trends downward over the 30-day period of the report. That's simply due to mathematics. Rolling retention for a particular day measures whether the user returns that day - or any day thereafter. Thus - the days at the end of the calendar period have fewer days after them - and so the stat will naturally be lower.

We don't want folks to mistakenly think their retention is trending down - so we're now defaulting to Classic Retention which is more deterministic over the 30 day period. For those who wish to view the Rolling Retention - it's just a mouse click away!

Cheers!

Paul.

thx, I will give it a try

Hi @LEE-JONG-GUN ,

Thanks for the feedback.

This is admittedly a tricky one.

The best route I've seen to handle it is to use our shared (i.e. parent-child) accounts feature - which involves using a parent app for the player account - and a child app for the character accounts.

Note that it does involve two live apps - but we can put your parent app on a special plan with no live fee (you just pay for API calls) - and there won't be a ton of API call from that app - cause 99% of all calls will be against the child app.

There is more info here - https://docs.braincloudservers.com/learn/key-concepts/authentication/shared-accounts/

I hope that helps!

Paul.

Thank you for sharing this information. It does not have an impact on our server-side validation.

Ah - perfect. Yeah - that sounds like a better option given the full requirements.

Glad you found it... and welcome to brainCloud!

Update - we've confirmed with the server team that we believe we are all set.

We'll perform some tests when the Sandbox servers cut over the week of Jan 20th to confirm.

Paul.

@wjurica Assuming you're using c#, consider Newtonsoft for the deserialization & mapping process. It's two lines of code to map your data to a class.

https://www.newtonsoft.com/json

Hi @kinco-h - I assume (hope) you got the info you needed from our support folks?

Hint - you access chat support by clicking on the "Ask Support" button in the top right-hand corner of the Design Portal...

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Cool. Thanks for sharing the solution here @devsleeper !

Hi @PJ ,

Your usage of lobbies is exactly why we added the concept of long-lived lobbies. (Admittedly it wasn't part of the original use case - which is probably why some of the documentation doesn't seem to properly reflect that usage <-- we'll review that).

So - needless to say - keep going as you are - and reach out if you hit issues!

Happy coding!

Paul.

My profile displays in a different format than my logs do yes - reading 16:05:53.051 PST vs 4:05:53 PM PST, it's not a huge thing but would be nice as preference in profile settings (or cycling format on the log view timestamp itself)

Awesome! Still a few things to clean up but I appear to be right back to testing within the editor, but against brainCloud's actual lobby system. The key was setting debug to true in the config.js and following the instructions at the end of the GitHub page. Thanks again!

Thank you so much!

You can achieve it by writing a cloud code script that retrieves the data of each individual user's user entities and stores it in a custom entity collection. After that, call the method RunBatchUserScript() to execute this process for every user within the app. Then, the resulting collection can be downloaded for analytical purposes.

For clarity, Firebase Cloud Messaging recommends creating a topic using Pub/Sub, though this approach is optional.

Oh, server can use client API

Okay, I built it using the commented out part above.

Gooood!!!

Hi there- thanks for bringing this to our attention! A newer version of the Unity Package containing a fix for this has been uploaded. Available here: https://github.com/getbraincloud/braincloud-csharp/releases/tag/5.4.1

Hi @francesco-lenolli ,

The ProductService has actually been deprecated.

You should use the AppStore service instead.

I hope that helps!

Paul.

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