• 0 Votes
    8 Posts
    211 Views

    @Paul-Winterhalder

    One additional question:
    We are considering a friends leaderboard design where we retrieve the Top 100 friends by score for the current user.
    Would it be possible to raise maxMultipleLeaderboardScoreLimit to 100 so that we can use:
    GetMultiSocialLeaderboard([leaderboardId], 100, replaceName)
    If 100 is not possible, could you let us know the maximum value that would be available?

    One more question:
    When using GetMultiSocialLeaderboard([leaderboardId], 100, replaceName), if the current user is outside the Top 100, can we still determine the current user’s actual rank and score within the friends leaderboard from the self / selfIndex fields?
    For example, if the current user is ranked 138th among their friends, would the response still include something like selfIndex = 137 even though the returned leaderboard list only contains the Top 100?

    Thank you.

  • 0 Votes
    11 Posts
    223 Views
  • Segment Code Bug Report

    Unsolved General
    4
    0 Votes
    4 Posts
    88 Views

    @JasonL Thanks for the update, and for getting this fixed.

    One follow-up: now that _copy is auto-appended, the resulting code can
    exceed the 12-character limit, and in that case the clone still can't be
    saved. For example, a code that's already 8+ characters will go over the
    limit once _copy is added.

    Ideally, the code field should be editable during the clone step itself,
    so the user can set a valid, unique code up front rather than relying on
    an auto-generated suffix that may already break the length limit.

  • 0 Votes
    6 Posts
    97 Views

    My question has been answered.
    Thank you for your kind and detailed explanations every time.

  • 0 Votes
    5 Posts
    79 Views

    Added case 13932

  • 0 Votes
    3 Posts
    51 Views

    Thank you for your response.

    We used the automated promotion without making any changes to it. However, we confirmed that it works correctly in the production app.

    It seems that the issue may have been temporary, or that there was something incorrect in our configuration at the time. If the issue occurs again, we will contact you again with more details.

    Thank you for your help.

  • 0 Votes
    1 Posts
    48 Views
    No one has replied
  • Integration with .NET server

    Unsolved General
    2
    0 Votes
    2 Posts
    75 Views

    The SDK is just a plain C# source library you can drop into any .NET project (not Unity-only). You can find usage examples and the source in our GitHub repositories at https://github.com/getbraincloud.

  • missing features

    Feature Suggestions
    5
    0 Votes
    5 Posts
    346 Views

    @johnh
    I apologize for the late reply. I have reviewed the details you mentioned.
    If the item purchase matches the mockup photo above, it appears to be quite useful.
    'Helmet Equipment Enhancement Ticket'

    Requires a specific item, consumes currency
    These needs can be fully resolved with a single transaction.
    I expect that if this feature is included for paid products as well, their utility will increase in the future.

  • 0 Votes
    6 Posts
    198 Views

    @moondory77 brainCloud 6.0 is releasing this month (June 2026). I am really excited about the headline features for it, hope you love it!

  • 0 Votes
    7 Posts
    253 Views

    Ah - great to hear @jongdae-won . Thanks for the update!

  • Admin Billing API request

    Unsolved APIs
    7
    0 Votes
    7 Posts
    258 Views

    Added the additional details to 13660

  • 0 Votes
    3 Posts
    137 Views

    Thank you for your kind response.

  • 0 Votes
    4 Posts
    209 Views

    @gyutaelee I will investigate the Per Promotion Deployment option you requested.

    As I was working on this I thought there may be a workaround for you that you would like. This could work for your team with minimal effort and on your current version of brainCloud portal.

    My solution hides the promotion so that only users you flag as TESTERS will see it.

    This would let your PROD testers gain the benefit of the no-ads promotion without disrupting your monetization.

    Within Automatic Promotions, there is the option to Target members of any of these segments.

    cb1f4861-16f8-432a-bb22-4b71dc0b0ce1-image.png

    Within Scheduled Promotions, there is the option to Offer this promo to: Only users in:

    2a5f3a28-91ba-4f2c-bb1c-5a2c04ead1e5-image.png

    Advancing to App > Design > Segmentation > Segments we can create a segment that filters to players that are flagged as Testers.

    59f8d7bc-3640-450f-ab67-086af9b8acdd-image.png

    Now, segments need to have at least one more criteria, so let's choose something like has logged in at least 1 time.

    d86e5f6d-ded8-4c7e-ab26-1c07f9813f0e-image.png

    Save this Segment

    IMPORTANT! Add the segment to your Promotion
    This will limit the promo to only eligible users. Noone else sees it!
    7aca6582-cff3-4469-ae98-6339b341ba06-image.png

    Next we will need to flag some users as Testers. For a DEV app, the easiest way to do this is to go to the User Browser, RECENTLY ACTIVE and pick players (your testers) with recent activity.

    ec366981-f641-4833-87f2-64798766555c-image.png

    GO TO USER to bring up their user summary and check the IsTester checkbox.
    d1094afd-ca63-4ce6-8070-477c879fb1d4-image.png

    Testers get a special icon
    e02b71bc-db5b-4127-a6a7-1528697aee6f-image.png

    Next, we will return to Segments.

    Segments are automatically processed overnight, but you can Refresh Segments immediately with the REFRESH SEGMENTS button. Please note: refreshing segments processes every player so this process can take a while and preferably left to low-traffic times of day.

    e306d8e0-553d-475c-a780-43fbed29a271-image.png

    After processing completes, we can check the cohort of testers by returning to the User Browser choosing BROWSE, and Browse Within A Segment.

    43a330f6-e572-4b0b-a8ca-c0d631e63240-image.png

    These are my Testers, so everything worked.
    a8b56bbb-536c-447b-9e7d-a8d8236ff165-image.png

    Since only testers are eligible for the promotion, you are free to deploy it to PROD without affecting your monetization. And the PROD Testers you select will be able to gain the workflow benefit of no ads.

    Could you let me know if this solution solves your problem?

    Let me know if you have any questions,
    Regards
    John
    -Design

  • 0 Votes
    3 Posts
    143 Views

    Case 13633 - [implementing]

  • 0 Votes
    7 Posts
    357 Views

    @Paul-Winterhalder , could you please respond to @noah 's inquiry?

  • 0 Votes
    5 Posts
    213 Views

    Hi @gyutaelee I am bringing this to the dev team for further discussion. thank you for suggesting it.

  • 0 Votes
    6 Posts
    465 Views

    Thanks @Brad-Hester !

  • 0 Votes
    10 Posts
    481 Views

    Thank you for your helpful response. I will proceed as you suggested.

  • 0 Votes
    3 Posts
    180 Views

    It's been resolved. Thank you for your response!