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  • D

    Admin Billing API request

    Scheduled Pinned Locked Moved Unsolved APIs
    1
    0 Votes
    1 Posts
    1 Views
    No one has replied
  • L

    [Feature Request] Add "Open in New Window" option for Owner ID in Custom Entity view

    Scheduled Pinned Locked Moved Unsolved General
    3
    0 Votes
    3 Posts
    22 Views
    johnhJ

    Case 13633 - [implementing]

  • J

    Automated Promotion not associated for users already in target segment

    Scheduled Pinned Locked Moved Unsolved General
    1
    0 Votes
    1 Posts
    15 Views
    No one has replied
  • G

    Question about timing for newly deployed Automated Promotions

    Scheduled Pinned Locked Moved Unsolved General
    1
    0 Votes
    1 Posts
    11 Views
    No one has replied
  • G

    New users are never counted — all users appear as Returning Users after launch

    Scheduled Pinned Locked Moved Unsolved General
    7
    0 Votes
    7 Posts
    119 Views
    G

    @Paul-Winterhalder , could you please respond to @noah 's inquiry?

  • G

    Feature Request / Question: Selective Promotion Exclusion During App Deployment

    Scheduled Pinned Locked Moved Unsolved General
    3
    0 Votes
    3 Posts
    20 Views
    G

    Thanks for the reply.

    I checked the Deployment settings and tested the behavior, but it looks like there is currently no option to prevent Promotions from being overwritten during deployment.

    The available “Do Not overwrite product/pricing information” option does not seem to apply to Promotions.

    Thanks again for checking this.

  • G

    Two Questions: Follow System & Referral Rewards

    Scheduled Pinned Locked Moved Solved General
    5
    0 Votes
    5 Posts
    37 Views
    johnhJ

    Hi @gyutaelee I am bringing this to the dev team for further discussion. thank you for suggesting it.

  • G

    The Unreal Engine Bootcamp Suggests Storing The Secret Key In The Game Files

    Scheduled Pinned Locked Moved Unsolved General
    6
    0 Votes
    6 Posts
    154 Views
    Paul WinterhalderP

    Thanks @Brad-Hester !

  • G

    Automated Promotions with no discount — "Not for Sale" workaround and purchase count tracking

    Scheduled Pinned Locked Moved Solved General
    10
    0 Votes
    10 Posts
    213 Views
    G

    Thank you for your helpful response. I will proceed as you suggested.

  • G

    Does GetEligiblePromotions trigger Automated Promotions in real-time after XP level update?

    Scheduled Pinned Locked Moved Unsolved APIs
    3
    0 Votes
    3 Posts
    79 Views
    G

    It's been resolved. Thank you for your response!

  • D

    missing features

    Scheduled Pinned Locked Moved Feature Suggestions
    4
    0 Votes
    4 Posts
    153 Views
    johnhJ

    Dear @dbgtdbz2 ,

    About your feature request #1, “Please allow specifying items as conditions for purchasing virtual or bundle items."

    I have developed a mockup for this feature.

    If we add your Prerequisite Items request to the system as shown, will this work for your needs?

    Note that in this implementation, the prerequisite requirement applies only to a Virtual Currency transaction. PrereqItemsMockup.png

    Please let me know at your convenience,
    Regards,
    John H
    -Design

  • G

    Matchmaking To An Edgegap Hosted Server Instance

    Scheduled Pinned Locked Moved Unsolved General
    4
    0 Votes
    4 Posts
    88 Views
    Steve JonesS

    Hey, thanks for reaching out. To answer your main question directly: yes, brainCloud's lobby and matchmaking system can trigger an Edgegap server deployment automatically. You do not need to build a custom C++ room server to make this work.

    https://github.com/getbraincloud/examples-cpp/tree/develop/relaytestapp

    The relaytestapp example on the develop branch of examples-cpp is a working client example that does exactly what you are describing. It uses brainCloud lobbies and matchmaking to find a match, and once the lobby is ready to launch, brainCloud handles spinning up the Edgegap server and passes the connection details back to all players through RTT.
    The server configuration you see in the screenshot is what ties everything together on the brainCloud side. That entry defines which Edgegap application to deploy, which regions to consider based on the selected beacons, and the credentials needed to make the deployment call. Once that server is linked to a lobby type, the entire launch sequence is handled for you.
    The relaytestapp is a solid starting point to see this end to end.
    Screenshot 2026-05-07 at 12.13.17 PM.png

  • G

    My Dashboard Is Showing Abnormal Numbers For API Usage

    Scheduled Pinned Locked Moved Unsolved APIs
    3
    0 Votes
    3 Posts
    85 Views
    G

    @Paul-Winterhalder Hello! Here is my app Id "15675

  • M

    Does LeaderboardService.RemovePlayerScore revert rewards?

    Scheduled Pinned Locked Moved Solved Cloud Code
    6
    0 Votes
    6 Posts
    280 Views
    J

    Q1: The removed player is completely excluded from reward calculation, so if the deletion happens before the job runs, that player is never iterated over and receives no rank or rewards.
    Q2: Yes, the modified score will be used. The job always reads live state. Note that whether the score actually gets modified depends on the leaderboard type (e.g., for the LOW_VALUE type, only updates if the new score is less than the existing)
    Q3: No backfilling, the next joiner goes to the latest instance, not the freed spot in ^2. No loop over earlier instances (^1, ^2) ever happens. The next joiner goes to ^3 (or ^4 if ^3 is full). The freed spot in ^2 stays empty permanently.

  • N

    NewUser detection issue

    Scheduled Pinned Locked Moved Solved General
    2
    0 Votes
    2 Posts
    132 Views
    J

    The aggregation that counts new users is not real time, it runs at hourly granularity, so there can be a delay before the stats reflect the actual number of users. At the time of checking again, the numbers had updated as follows
    image.png

  • M

    Request for Granular Migration Options in Deployment (Excluding DivisionSetIds)

    Scheduled Pinned Locked Moved Solved General
    15
    0 Votes
    15 Posts
    750 Views
    Greg MouldsG

    Hi @noah ,

    This support has already been added to the Builder API. The new options can be specified when importing app configuration data OR when deploying an app.

    When importing app configuration data, there is a new optional 'preserveDivisionSetConfigsOverride' parameter that can be specified. If not specified, it will default to whatever the value is for 'preserveLeaderboardTournamentConfigs'.

    When deploying from one app to another, there is a new optional 'divisionSetConfigOverrides' parameter that can be specified in the 'options.meta.excludes' section. If not specified, it will default to whatever the value is for 'leaderboardsTournaments'.

    I will endeavour to get our Builder API docs updated with these new parameters. Let us know if you encounter any issues using them.

    Thanks!
    Greg

  • N

    Option to exclude certificate settings in deploy

    Scheduled Pinned Locked Moved Solved General
    5
    0 Votes
    5 Posts
    240 Views
    N

    The structure is such that the certificate and template are distributed simultaneously.
    What I need is to distribute only the template, excluding the certificate.

  • M

    Inquiry Regarding Tournament Reset Schedules and Early Season Termination

    Scheduled Pinned Locked Moved Solved General
    5
    0 Votes
    5 Posts
    312 Views
    Paul WinterhalderP

    @moondory77 - why would you need/want to update a tournament in progress?

    We consider the tournament to be a contract between the player and the game dev. You enter this tournament. You have <X> hours to compete. And you can win <Y> in prizes.

    Changing the rules half-way through the tournament seems unfair? You are changing the duration? The prizes? These are both things that the player did not agree to.

    Anyway - that was the assumption of the system - and it's why once a tournament is started any changes you make to the tournament get queued up for the NEXT tournament cycle, not the current one.

    That said - divisions are even more complicated - as even if we wanted to there would be potentially thousands of records to update to make the change.

    I need to better understand your use case to consider this request.

    Paul.

  • R

    CSV Downloads of Charts

    Scheduled Pinned Locked Moved Portal-X Suggestions
    2
    0 Votes
    2 Posts
    127 Views
    J

    FYI, you can use the Report service APIs to retrieve this data: https://docs.braincloudservers.com/api/capi/report/

  • N

    Notification Templates

    Scheduled Pinned Locked Moved Unsolved General
    3
    0 Votes
    3 Posts
    153 Views
    J

    We’re planning some major changes to our push notification system, it’s more than just adding a few titles and content fields to the templates. It's not a near-term, stay tuned!

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