Hi @Paul-Winterhalder,
Thank you for the quick reply. You got it right for your What do you mean "as available" clarification, thank you for the answer.
I generally have a clearer idea now, but at this point I believe I have an issue with automated promotions:
Yesterday I created a new segment for users with a login count greater or equal than 20, and an automated promotion that triggers for users that enter that segment. The User I'm using met the required login count this morning, but that promotion still isn't available for him. I have an active scheduled promotion that works just fine and I'm able to get its data from Braincloud, it's just the automated ones that are causing problems.
We're using BC for a game made with Unity, I don't know if this info is useful but if you need more data on our project I'd be happy to share it with you, in the meantime I'll wait for the rest of the clarifications, thank you in advance.
Francesco.