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  • J

    Platform IDs: Missing PS5

    Scheduled Pinned Locked Moved Unsolved APIs
    4
    0 Votes
    4 Posts
    66 Views
    Paul WinterhalderP

    Hi @jesgonzalez ,

    Yes - unfortunately, you need to use AuthenticateExternal. We do not have official middleware status with Xbox. We've been trying for years - but as anyone who has dealt with Xbox in recent years knows, they are extremely resource-constrained.

    Paraphrasing our most recent interactions

    Due to extremely limited resources and a couple of years of re-orgs, Microsoft won't adopt or support new tools or technologies unless we can prove there’s a clear and active need from developers working on officially approved Xbox titles.

    (We actually had been making progress on this a few months ago - but then the personnel we were working with got laid off... So now we're at the back of the bus again.)

    Unfortunately, our lack of status means we can't provide clear details on how to do it, but we do have some service partners / contractors / consultants we can refer you to who can quickly connect you. If you want to reach out to us via our Support widget, we can put you in touch with them.

    Oh - and be sure to mention this situation to your Xbox account rep (if you are lucky enough to have one). It's only via pressure from the dev community that we're going to get unblocked in this area!

    Paul.

  • N

    Anonymous Login Cumulative Reasons

    Scheduled Pinned Locked Moved Unsolved General
    3
    0 Votes
    3 Posts
    75 Views
    Paul WinterhalderP

    Note - the system allows a maximum of 15 anonymous ids. If you exceed that, it will delete the oldest ids to keep you at 15.

    [Background - this used to be totally unlimited - but they really added up for some apps - so we implemented this behaviour and set the max of 15 as being "more than reasonable enough to handle all use cases!" 🙂

    Paul.

  • N

    SYS_CREATE_DIVISION_SET_CONFIG limit problem

    Scheduled Pinned Locked Moved Unsolved General
    2
    0 Votes
    2 Posts
    19 Views
    Paul WinterhalderP

    Hi,

    This limit is adjustable on a per-app basis. I have reached out for more information (via email) to confirm how many divisionsets would satisfy your requirements.

    Paul.

  • N

    Discount rate for virtual items

    Scheduled Pinned Locked Moved Feature Suggestions
    2
    0 Votes
    2 Posts
    37 Views
    J

    Actually, the feature you’re asking about has already been implemented in the 5.9 release. You can now add a discount rate for items in the Promotions section. For more details, please refer to the 5.9 release notes here: https://updates.braincloudservers.com/
    image.png

  • F

    Segmentation suggestions based on latest usage

    Scheduled Pinned Locked Moved Feature Suggestions
    2
    0 Votes
    2 Posts
    48 Views
    J

    Thank you for sharing your suggestion with us. We will review it.

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