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brainCloud Forums

Error launching room on room server

Scheduled Pinned Locked Moved Unsolved APIs
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  • S Offline
    S Offline
    SesameGames
    wrote on last edited by
    #1

    Hi all! I am new in BrainCloud. I would like to ask you about room server. I cloned iOS basic example project. Successfully logged in and I want to Find or Create lobby. Every steps in fine but I have an issue like "RTT Failed Error launching room on room server". I found that I have room server but I cannot find any information regarding server configuration.

    How I can configure room server correctly?
    Many thanks for all advices! Best regards!
    Screenshot 2024-01-08 at 13.38.16.png

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  • Paul WinterhalderP Offline
    Paul WinterhalderP Offline
    Paul Winterhalder brainCloudAdmin
    wrote on last edited by
    #2

    Hi,

    Has your dockerhub team invited the "braincloudhost" user to your team with read-only privileges so that we can retrieve your custom image?

    The email address of that account is paulw AT getbraincloud.com.

    Hope that helps!

    Paul.
    [PS - Once you've done that - ping us here or in the support chat. We need to manually access the request these days <- Recent change to how dockerhub works.]

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