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  3. NewUser detection issue

NewUser detection issue

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  • N Offline
    N Offline
    nz_developer
    wrote on last edited by
    #1

    hi.
    appId: 15387
    There is an issue where New Users are not being captured in the statistics. I am seeking advice regarding this problem.

    6359b9b2-c4fb-4431-9c57-a41890c271dc-image.png

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    • J Offline
      J Offline
      JasonL
      bitHeads
      wrote on last edited by
      #2

      The aggregation that counts new users is not real time, it runs at hourly granularity, so there can be a delay before the stats reflect the actual number of users. At the time of checking again, the numbers had updated as follows
      image.png

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      • N nz_developer has marked this topic as solved on
      • N noah referenced this topic on

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