Support for Bulk Rich/Template Push to Arbitrary ProfileId List
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Hello brainCloud team,
We need to send localized Notification Template pushes to an ad-hoc list of profileIds, often thousands of users, provided by operations as a file.
This is not a pre-defined Segment or Group. We want to target only the profileIds in that file, while still using brainCloud Notification Templates for localization.
Is there currently a bulk API that sends a Rich/Template Push Notification to an arbitrary list of profileIds?
From the docs, we found single-user template push and group template push, plus raw/normalized batch push APIs, but we could not find a template/rich push batch API for arbitrary profileId lists.
If this is not currently supported:
- Is it planned?
- What is the recommended workaround?
- How is billing counted if we call SendRichPushNotificationWithParams once per profileId from Cloud Code?
- Would any planned bulk API support substitutions and custom metadata/custom data?
Thanks!
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Hi,
Apologies for the slow response.
We don't have any calls that could directly handle a "file" of profileIds. We do have a few "toBatch" calls that are callable from S2S though - so you could probably have an offboard system make those calls - and call braincloud to send the notifications in batches.
Where are these profileIds coming from? An offboard analytics system of some sort?
To answer your questions:
- We are planning a revamp of our notifications system and it's APIs. I'll add this conversation so that it will be considered as we're planning that.
- As mentioned above, using one of the "Batch" calls would make the most sense - and keep your API counts reasonable
- There's an API call to call the SendRichPushNotificationWithParams, plus a second api call for the sending the push notification itself. So that would be <numReceivers> x 2 for API costs. Less if called from within a script. But the *Batch() calls would be
- Substitutions and custom metadata/custom data - the current APIs don't - so you'd probably need to handle those client side. Are the substitutions highly personal - like player's name?
I hope that helps to clarify things,
Paul.
