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  3. Anonymous Login Cumulative Reasons

Anonymous Login Cumulative Reasons

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  • N Offline
    N Offline
    noah
    wrote on last edited by
    #1

    We're using ExternalAuth,
    and extending the session through Reconnect in scenarios where the session is disconnected.
    The problem is that anonymous logins continue to accumulate in Credentials.
    Is this the intended behavior?

    4730b108-caf3-4bdd-8899-5e8b3da69fc1-image.png

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    • J Offline
      J Offline
      JasonL
      bitHeads
      wrote on last edited by
      #2

      This can happen if you’re using multiple devices or multiple app installations, as each one generates its own anonymous ID.

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      • Paul WinterhalderP Offline
        Paul WinterhalderP Offline
        Paul Winterhalder
        brainCloudAdmin
        wrote on last edited by
        #3

        Note - the system allows a maximum of 15 anonymous ids. If you exceed that, it will delete the oldest ids to keep you at 15.

        [Background - this used to be totally unlimited - but they really added up for some apps - so we implemented this behaviour and set the max of 15 as being "more than reasonable enough to handle all use cases!" πŸ™‚

        Paul.

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