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  3. iOS Purchase Verification not registering the purchase

iOS Purchase Verification not registering the purchase

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iapios
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  • F Offline
    F Offline
    francesco.lenolli
    wrote on last edited by
    #1

    Hi,
    In our projects iOS purchases have a strange behaviour:

    • Client app starts the purchase
    • purchase is done, a receipt is sent back
    • the receipt is verified by the server using the appStoreProxy.verifyPurchase method
    • the verification is successful and our logic to give rewards to the User kicks in

    BUT the purchase is not logged in the braincloud analytics, the User is not flagged as a spender and the transaction is not found in the transactions sections of the app and of the user profile. This is especially bad because we now make heavy use of segments and we need to know if users are spenders or not.

    Have you ever found this issue before?
    Francesco

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    • J Offline
      J Offline
      JasonL
      bitHeads
      wrote on last edited by
      #2

      Could you provide us with the appID and the user's profileID associated with the transaction?

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      • Paul WinterhalderP Offline
        Paul WinterhalderP Offline
        Paul Winterhalder
        brainCloudAdmin
        wrote on last edited by
        #3

        HI @francesco-lenolli - definitely log into our support chat to provide that information. Thanks.

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        • F Offline
          F Offline
          francesco.lenolli
          wrote on last edited by
          #4

          Hi @JasonL, @Paul-Winterhalder,
          The purchases not logged were made in sandbox, that's why I couldn't see them. Thanks for reaching out!

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          • Paul WinterhalderP Offline
            Paul WinterhalderP Offline
            Paul Winterhalder
            brainCloudAdmin
            wrote on last edited by
            #5

            Ah! Thanks for letting us know!

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