@gyutaelee I will investigate the Per Promotion Deployment option you requested.

As I was working on this I thought there may be a workaround for you that you would like. This could work for your team with minimal effort and on your current version of brainCloud portal.

My solution hides the promotion so that only users you flag as TESTERS will see it.

This would let your PROD testers gain the benefit of the no-ads promotion without disrupting your monetization.

Within Automatic Promotions, there is the option to Target members of any of these segments.

cb1f4861-16f8-432a-bb22-4b71dc0b0ce1-image.png

Within Scheduled Promotions, there is the option to Offer this promo to: Only users in:

2a5f3a28-91ba-4f2c-bb1c-5a2c04ead1e5-image.png

Advancing to App > Design > Segmentation > Segments we can create a segment that filters to players that are flagged as Testers.

59f8d7bc-3640-450f-ab67-086af9b8acdd-image.png

Now, segments need to have at least one more criteria, so let's choose something like has logged in at least 1 time.

d86e5f6d-ded8-4c7e-ab26-1c07f9813f0e-image.png

Save this Segment

IMPORTANT! Add the segment to your Promotion
This will limit the promo to only eligible users. Noone else sees it!
7aca6582-cff3-4469-ae98-6339b341ba06-image.png

Next we will need to flag some users as Testers. For a DEV app, the easiest way to do this is to go to the User Browser, RECENTLY ACTIVE and pick players (your testers) with recent activity.

ec366981-f641-4833-87f2-64798766555c-image.png

GO TO USER to bring up their user summary and check the IsTester checkbox.
d1094afd-ca63-4ce6-8070-477c879fb1d4-image.png

Testers get a special icon
e02b71bc-db5b-4127-a6a7-1528697aee6f-image.png

Next, we will return to Segments.

Segments are automatically processed overnight, but you can Refresh Segments immediately with the REFRESH SEGMENTS button. Please note: refreshing segments processes every player so this process can take a while and preferably left to low-traffic times of day.

e306d8e0-553d-475c-a780-43fbed29a271-image.png

After processing completes, we can check the cohort of testers by returning to the User Browser choosing BROWSE, and Browse Within A Segment.

43a330f6-e572-4b0b-a8ca-c0d631e63240-image.png

These are my Testers, so everything worked.
a8b56bbb-536c-447b-9e7d-a8d8236ff165-image.png

Since only testers are eligible for the promotion, you are free to deploy it to PROD without affecting your monetization. And the PROD Testers you select will be able to gain the workflow benefit of no ads.

Could you let me know if this solution solves your problem?

Let me know if you have any questions,
Regards
John
-Design

Case 13660 - investigating

Yes, the behavior you’re describing is expected with the current implementation. RefreshMySegments, RefreshPromotions, and login will not attach the promotion to users who are already in the segment, because the system is designed to only grant automated promotions when the user enters the segment (i.e., when it shows up in enteredIds). The fact that Reset Segments or Re‑evaluate All Segments fixes it is also expected, because those actions force the user back through the segment‑entry logic.

We’re working on a fix to make this smoother. The practical effect going forward will be that, when a new automated promotion is created or attached to an existing segment, the next segment refresh will automatically apply it to all currently‑eligible users in the background, without you needing to reset or re‑evaluate segments manually. This should make the behavior more predictable, especially when you have a large number of existing users already in that segment.

Our automated promotions were designed to pull members of a segment into a promotion, which is why they can trigger notifications. When an automated promotion fires for a user, they can be notified, and that notification is intended to draw them back into the game. So startTime is effectively the wall‑clock time when the batch job processes that user, not when the user logs in. A user who never logs in will have their promotion silently expire in the background.

I’ve forwarded your request to our team to see if we can look at adding a flag that lets developers specify that an automated promotion should only trigger on login, which would likely align well with the kind of “starter‑package” use case you described.

Case 13633 - [implementing]

@Paul-Winterhalder , could you please respond to @noah 's inquiry?

Hi @gyutaelee I am bringing this to the dev team for further discussion. thank you for suggesting it.

Thanks @Brad-Hester !

Thank you for your helpful response. I will proceed as you suggested.

It's been resolved. Thank you for your response!

Dear @dbgtdbz2 ,

About your feature request #1, “Please allow specifying items as conditions for purchasing virtual or bundle items."

I have developed a mockup for this feature.

If we add your Prerequisite Items request to the system as shown, will this work for your needs?

Note that in this implementation, the prerequisite requirement applies only to a Virtual Currency transaction. PrereqItemsMockup.png

Please let me know at your convenience,
Regards,
John H
-Design

Hey, thanks for reaching out. To answer your main question directly: yes, brainCloud's lobby and matchmaking system can trigger an Edgegap server deployment automatically. You do not need to build a custom C++ room server to make this work.

https://github.com/getbraincloud/examples-cpp/tree/develop/relaytestapp

The relaytestapp example on the develop branch of examples-cpp is a working client example that does exactly what you are describing. It uses brainCloud lobbies and matchmaking to find a match, and once the lobby is ready to launch, brainCloud handles spinning up the Edgegap server and passes the connection details back to all players through RTT.
The server configuration you see in the screenshot is what ties everything together on the brainCloud side. That entry defines which Edgegap application to deploy, which regions to consider based on the selected beacons, and the credentials needed to make the deployment call. Once that server is linked to a lobby type, the entire launch sequence is handled for you.
The relaytestapp is a solid starting point to see this end to end.
Screenshot 2026-05-07 at 12.13.17 PM.png

@Paul-Winterhalder Hello! Here is my app Id "15675

Q1: The removed player is completely excluded from reward calculation, so if the deletion happens before the job runs, that player is never iterated over and receives no rank or rewards.
Q2: Yes, the modified score will be used. The job always reads live state. Note that whether the score actually gets modified depends on the leaderboard type (e.g., for the LOW_VALUE type, only updates if the new score is less than the existing)
Q3: No backfilling, the next joiner goes to the latest instance, not the freed spot in ^2. No loop over earlier instances (^1, ^2) ever happens. The next joiner goes to ^3 (or ^4 if ^3 is full). The freed spot in ^2 stays empty permanently.

The aggregation that counts new users is not real time, it runs at hourly granularity, so there can be a delay before the stats reflect the actual number of users. At the time of checking again, the numbers had updated as follows
image.png

Hi @noah ,

This support has already been added to the Builder API. The new options can be specified when importing app configuration data OR when deploying an app.

When importing app configuration data, there is a new optional 'preserveDivisionSetConfigsOverride' parameter that can be specified. If not specified, it will default to whatever the value is for 'preserveLeaderboardTournamentConfigs'.

When deploying from one app to another, there is a new optional 'divisionSetConfigOverrides' parameter that can be specified in the 'options.meta.excludes' section. If not specified, it will default to whatever the value is for 'leaderboardsTournaments'.

I will endeavour to get our Builder API docs updated with these new parameters. Let us know if you encounter any issues using them.

Thanks!
Greg

The structure is such that the certificate and template are distributed simultaneously.
What I need is to distribute only the template, excluding the certificate.

@moondory77 - why would you need/want to update a tournament in progress?

We consider the tournament to be a contract between the player and the game dev. You enter this tournament. You have <X> hours to compete. And you can win <Y> in prizes.

Changing the rules half-way through the tournament seems unfair? You are changing the duration? The prizes? These are both things that the player did not agree to.

Anyway - that was the assumption of the system - and it's why once a tournament is started any changes you make to the tournament get queued up for the NEXT tournament cycle, not the current one.

That said - divisions are even more complicated - as even if we wanted to there would be potentially thousands of records to update to make the change.

I need to better understand your use case to consider this request.

Paul.

FYI, you can use the Report service APIs to retrieve this data: https://docs.braincloudservers.com/api/capi/report/

We’re planning some major changes to our push notification system, it’s more than just adding a few titles and content fields to the templates. It's not a near-term, stay tuned!