Follow-up on this...

My guys have looked into it, and the way we version our global files isn't compatible with this new feature from Unity. Apologies!

(PS - No plans yet for when/if we'll support it. Certainly tons of folks use an external CDN with brainCloud apps though - so the option is still there for you!)

Happy to help! 🙂

Paul.

Agreed @armitage - the bulk messaging feature is planned for the use case you describe... (and yup - still coming 🙂 ).

Hi @jesgonzalez ,

Yes - unfortunately, you need to use AuthenticateExternal. We do not have official middleware status with Xbox. We've been trying for years - but as anyone who has dealt with Xbox in recent years knows, they are extremely resource-constrained.

Paraphrasing our most recent interactions

Due to extremely limited resources and a couple of years of re-orgs, Microsoft won't adopt or support new tools or technologies unless we can prove there’s a clear and active need from developers working on officially approved Xbox titles.

(We actually had been making progress on this a few months ago - but then the personnel we were working with got laid off... So now we're at the back of the bus again.)

Unfortunately, our lack of status means we can't provide clear details on how to do it, but we do have some service partners / contractors / consultants we can refer you to who can quickly connect you. If you want to reach out to us via our Support widget, we can put you in touch with them.

Oh - and be sure to mention this situation to your Xbox account rep (if you are lucky enough to have one). It's only via pressure from the dev community that we're going to get unblocked in this area!

Paul.

Regarding #1, It looks like this can be implemented within the current functionality as follows:

When the client is viewing the chat channel, have the client write a user entity saying, in this channel I have read messages up to (the date of the most recent message they have seen). Next, when the app loads the next time, call “getRecentChatMessages” and count up the messages since (the date of the most recent message they have seen). This will give you your count to show for that channel.

Limitations:
The chat queue for a channel has a limit of 250.
Messages have max days and max history (settable by the developer) so if the players been away a long time, some of those messages wont be around to be counted up.
Go to Messaging Chat to view the settings for these.

Posting a copy of the AWS service health page for posterity.

It mostly refers to the outage impacting DynamoDB - but a lot more services than that were impacted. We expect that just means that a lot of AWS services use DynamoDB under-the-covers to operate.

2025-10-20_05-58-47.png

Ok, I found it. It wasn't a global setting, it was a filter on the reports. Thanks!

HI @richard - we're currently working on a feature that will handle this directly for brainCloud 5.9.

In the meantime, an interim approach would be to:

Manage the Lives in a virtual currency. In the item catalog - you can indicate the currencies to award from the offer via the extra data JSON. And create a post-hook on PurchaseUserItem - calling a script to award the appropriate currencies - and immediately consume the new "item" that was purchased...

Just a thought...

[But yeah - we're going to have a more direct solution in 5.9 - which is currently targeted for November release.]

Paul.

My view is that there should be a "guaranteed service availability" at the time of purchase not unlike buying an appliance with a year warranty..

Pull the game from stores and let the remaining players enjoy the sunset.
Of course it's not always as simple as "just keep the lights on longer" but a guaranteed period of availability which is tied to new purchases should be in your plans before your service ever reaches the public, rather than hoping to grab as much money as possible before dumping it and throwing the consumer under the bus.

Okay - cool!

@JasonL This is what I'm already doing, which is why I'm requesting a new feature, as it has the drawbacks listed above.

Looking at it again, I see you added time correction. I'll try it.

You are welcome. Thanks for the suggestion!

Ah - perfect. Yeah - that sounds like a better option given the full requirements.

Glad you found it... and welcome to brainCloud!

D'oh - bit late on the update, but 4.1 has been released, and you can now search on isOpenGroup (as well as the new groupSummaryData).

4.1 Release notes here - https://getbraincloud.com/apidocs/release-4-1/

Cheers!

Paul.

Awesome! Still a few things to clean up but I appear to be right back to testing within the editor, but against brainCloud's actual lobby system. The key was setting debug to true in the config.js and following the instructions at the end of the GitHub page. Thanks again!

Okay, I built it using the commented out part above.

Hi Panagiotis,

Thanks for the feedback!

That vertical icon bar on the far left is new in 5.2. It was key to allowing us to free up more space - moving the Debug + Log screens to their own pane. (i.e. now the screen is only ever split vertically in 2 - instead of sometimes split into 4 pains - 2 verticle and 2 horizontal).

The font scale and tab size options were there before too - but are somewhat more discoverable now that we have that cog wheel.

Glad you like the changes!

@Paul-Winterhalder Amazing! This is perfect for my needs-- thanks so much Paul.

I believe this worked @Steve-Jones -- thanks so much for the tip!

@kuabs Exactly. Always use braincloud server time for features that rely on time passed. Also, if you want to modify your recharge rate during gameplay, you might want to consider keeping it in a global entity instead so every user will be affected by it.